SG Complains - Latest Comments

Re: 10 Cheap & Fun Things to Do in A VERY Windy Day

Chunkychicka — Sat, 25 Feb 2012 16:21:33 -0000

these are stupid ideas!!!!!!!!!!!!!!!

Re: Mozzie wipeout with a sci-fi touch

Modern Sideboard — Fri, 20 Jan 2012 10:27:02 -0000

NEA advises the public to carry on practising the 5-Step Mozzie Wipe-Out every day. 1. Change water in vases/bowls on alternate days. 2. ...

Re: 19-year-old teen slashed to death in Down Town East

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Re: Jetstar Asia delayed refund for 6 months

Howard — Wed, 11 Jan 2012 01:51:30 -0000

Thanks.

Re: Jetstar Asia delayed refund for 6 months

Howard — Wed, 11 Jan 2012 01:50:57 -0000

Did you guy manage to get back your refund. It happened to me too. Pls advised

Re: Time to abolish radio and TV licence fees?

May Hansen — Sun, 13 Nov 2011 02:25:09 -0000

Very well said Simon, Internet Streaming is very rampant, and I see the advantage of using it, just 2 cents opinion. ;)

Re: Mozzie wipeout with a sci-fi touch

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Re: About

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Re: Time to abolish radio and TV licence fees?

simontay78 — Thu, 13 Oct 2011 05:56:01 -0000

Seriously how many jobless people can't afford to pay bills let alone tv licenses... Hmmm imagine in the near future people don't actually watch tv or radio anymore but Internet streaming contents.... Then who benefit from this tax?

It's best let popular shows earn $ unpopular shows earn less. This way only good shows will continue.

Re: Time to abolish radio and TV licence fees?

May Hansen — Thu, 13 Oct 2011 05:17:12 -0000

I didn't agree to abolish TV license, cause many employees will be retrench..T_T

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Re: 19-year-old teen slashed to death in Down Town East

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Re: Mozzie wipeout with a sci-fi touch

Kamagra — Thu, 18 Aug 2011 07:46:11 -0000

Wipeout (7 pm, ABC/Ch. 4): Contestants face Bucking Broncos and Jiggling ... White Collar (10 pm, USA): Neal and Mozzie struggle to stay a step ahead of the ...

Re: HOLYSHIT!! there’s a dead man lying on the ground and nobody cares??!!

Jsjdhjx — Mon, 04 Jul 2011 04:53:45 -0000

fuck you,wat the fuck is Malay burning lighters??? fucking shit bastard. should just fucking burn your house too!! KNNBCCB!!!

Re: Recycle Bin Cleared On Time? Not Really!!

Rain — Fri, 01 Jul 2011 08:21:19 -0000

it will be great if the mp can do something about it and have a recycle bin under my block.I realise Singaporeans is quite ignorant cos i find them throwing rubbish in the recycle bin too for their convenience sake

Re: Recycle Bin Cleared On Time? Not Really!!

Rain — Fri, 01 Jul 2011 08:18:05 -0000

i dun have a good experience recycling either.cos one min i was recycling at the small bin at bukit panjang plaza mall and another min the cleaner uncle scolded me and throw all my recycled out on the floor cos he find them troublesome tat he have to do additional work to bring them to the huge recycle bin at the basement which he wanted me to recycle there instead which is at the rubbish chute area which is awfully smelly & nw i have bags of recycle materials tat i just left it at home

Re: Jetstar Asia delayed refund for 6 months

carloan — Fri, 24 Jun 2011 05:29:10 -0000

nice post . It helped a lot.
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Re: Angry Women in MRT in Singapore

Leeyilin — Thu, 16 Jun 2011 23:41:29 -0000

this is a good comment

Re: Angry Women in MRT in Singapore

Yilin00724 — Thu, 16 Jun 2011 23:39:49 -0000

is she crazy

Re: Jetstar Asia delayed refund for 6 months

Fabi1119 — Sat, 04 Jun 2011 20:36:03 -0000

I have to cancel my bookings due to my wife pregnancy. Was given 3 different fax numbers, which none went through. Guys, could u give me the fax number that u all used and managed to get through? And how did u verify that they received it?

Fabian
fabi1119@yahoo.com.sg

Re: Recycle Bin Cleared On Time? Not Really!!

Small Apartment Furniture — Thu, 26 May 2011 12:39:12 -0000

This is a good one !

Re: Mozzie wipeout with a sci-fi touch

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Re: Jetstar Asia delayed refund for 6 months

MingweiShen — Thu, 10 Mar 2011 12:03:01 -0000

Wanted to add my own story to this. In my case, thanks to people like Simon (thanks again) who post their experiences online. I was able to make an informed decision to not ask for a refund from Jetstar. (If I could let the whole world know of Jetstar's refund policy, I would.)

My itinerary was changed 1 week before my scheduled SIN-HK 9am flight. The 9am flight was cancelled and I was notified via email. In the email, Jetstar offered me a choice of a full refund or free change to an earlier (6.40am) flight. So I called to ask for a full refund and use a different airline since I would have a long night the day before and didn't want to wake up at 4am, cab to the airport and reach HK 3 hours early, which was why I wanted to fly on the 9am flight in the first place.

But, turns out that the offer of a refund, was well, not even an offer (some would call it a lie). The rep insisted that I fax in a detailed explanation why I wanted a refund (I thought I was being offered a free refund? Or was I being offered the opportunity to make a refund request?) because Jetstar was so kind as to give me a free (the rep practically raved and harped on how good they were) change to the next available flight, nevermind what I wanted. And it gets better, after 15 business days, Jetstar may or may not refund me my fare.

Well, I thought, fine, let's give Jetstar the benefit of doubt that they have this procedure to follow, since the rep said he can't change anything and I had to follow Jetstar's refund procedure. I asked him, what's the criteria for a refund. Guess what? There is no criteria. After 15 business days, Jetstar will tell you whether or not you are entitled to a refund.

Ok so, I can request a refund if I type a letter, fax it to Jetstar and maybe I can get my money back after 15 business days. Feeling risky, I thought let's give it a shot since well, Jetstar offered me a refund didn't they? I told the rep, ok, I'll fax the letter, take the risk of the uncertainty involved in the case-by-case refund policy. Just send me an email confirmation that Jetstar is processing my refund, and inform me the refund amount and that there is no defined criteria for this refund. (Note, I asked for some black-and-white because the rep was unable to show me where on Jetstar website can I find Jetstar's refund rules or the current procedure that I was about to undertake.)

You know what? The reply was: "Sorry, we don't have email here, I am only able to email you your itinerary".

Wow! Jetstar has all bases covered. No rules governing what is refundable. No black-and-white refund policy to defend against. No need to honor written correspondences.

I was intrigued, why even bother to tell the customer that you are willing to offer a full refund when you have absolutely NO intention of doing so? My guess is, most people just agree to the change and think that wow, Jetstar has a full refund policy. Well, Jetstar has a full refund policy until you try to get it. Then, it's good luck to you.

Having seen this before on tv, I asked to speak to the rep's supervisor. And, you probably guessed it, the rep put me on hold for 15 min, and then told me oh, all our supervisors are currently busy, do you want to be on hold longer? That's when I decided, well enough is enough, I don't feel lucky enough that Jetstar will honor anything and I should feel lucky that I even have a flight that will take me to the right place (I'll find out next week). So, I gave-in and took the superb free offer that Jetstar has so nicely arranged for me to be on the earlier flight. Jetstar 1 Me 0

And in true professional customer service fashion, the rep signed off with "Have a good day!"

I don’t know about others, but in the end, I felt more upset that Jetstar was pretending to offer full refunds than the fact that I had to take an earlier flight. Something to think about regarding making empty promises, you better not get caught out.

Ps. Something the rep said during the call, “this call is recorded for quality purposes and tracking”, made me realize that I need to record all my calls with customer service reps in the future. Since Jetstar already covered themselves by not having anything written that could be used against them, this may be an option for any refund wannabes.

Re: Mozzie wipeout with a sci-fi touch

trenbolone enanthate — Wed, 23 Feb 2011 10:14:34 -0000

Developed by Scott Peters from the original miniseries-cum-series by Kenneth Johnson, the ABC version wants to be a serious sci-fi fan's reclamation of beloved childhood trash -- a remake/improvement along the lines of SyFy's meandering,

Re: Mozzie wipeout with a sci-fi touch

søgemaskineoptimering — Wed, 16 Feb 2011 11:17:19 -0000

30 Jul 2007 ... Dispatched in millions to silently assimilate into society, these males have been bred to do one thing — wipe out the population. ...